El efecto moderador de la formación en la adopción de las TICs en las microempresas
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Publicado
18-09-2018
Manuel Platero Jaime
Sonia Benito Hernández
Antonio Rodríguez Duarte
Resumen
Este trabajo pretende estudiar dos de los factores determinantes de la adopción y uso de las TIC en las microempresas españolas. En particular, este artículo analiza la influencia combinada de la edad y la formación del microempresario en el uso de las TIC en la empresa. Los estudios tradicionales consideran que la edad tiene un efecto negativo en el uso de las TIC, mientras que el nivel de formación del empresario favorece y promueve el uso de las mismas. Sin embargo, no se han encontrado investigaciones en las que se hayan analizado los efectos combinados de la edad y la formación, por lo que el presente estudio pretende comprobar si los efectos conjuntos de ambas variables son distintos a los efectos de cada variable por separado. En base a esto se ha realizado un análisis a una muestra de 148 empresas españolas con menos de 10 empleados. Los resultados del estudio parecen concluir que la formación específica de los microempresarios en cuestiones relacionadas con la tecnología de la información y la comunicación, y no tanto el nivel general de su formación, es lo que modera el efecto negativo producido por el incremento de la edad del empresario en el uso de las TIC.
Cómo citar
Platero Jaime, M., Benito Hernández, S., & Rodríguez Duarte, A. (2018). El efecto moderador de la formación en la adopción de las TICs en las microempresas. Cuadernos De Gestión, 17(2), 87–108. https://doi.org/10.5295/cdg.150539mp
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Keywords
Adopción de las TIC, conocimineto de las TIC, edad, formación, educación, microempresa
References
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Colombo, M.G. and Grilli, L., 2005. Founders’ human capital and the growth of new technology-based firms: A competence- based view. Research Policy, 34(6), 795–816.
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Chapman, P., James-Moore, M., Szczygiel, M. and Thompson, D., 2000. Building internet capabilities in SMEs. Logistics Information Management, 13(6), 353-360.
Chari, M.D., Sarv, D. and Parthiban, D., 2008. The impact of information technology investments and diversification strategies on firm performance. Management Science, 54(1), 224–234.
Chatterjee, D., Grewal, R. and Sambamurthy, V., 2002. Shaping up for e-commerce: institutional enablers of the organizational assimilation of web technologies. MIS Quarterly, 26(2), 65–89.
Chibelushi, C. and Costello, P., 2009. Challenges facing W. Midlands ICT-oriented SMEs. Journal of Small Business and Enterprise Development, 16(2), 210-239.
Colin, G., 2006. Absorptive capacity, knowledge management and innovation in entrepreneurial small firms. International Journal of Entrepreneurial Behavior and Research, 12(6), 345-360.
Colombo, M.G. and Grilli, L., 2005. Founders’ human capital and the growth of new technology-based firms: A competence- based view. Research Policy, 34(6), 795–816.
Czara, S.J., Hammond, K., Blascovich, J.I. and Swede, H., 1989. Age related differences in learning to use a text-editing system. Behavior and Information Technology, 8(4), 309-319.
Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(33), 319-339.
Davis, F.D., Bagozzi ,R.P. and Warshaw, PR., 1989. User acceptance of computer technology A comparison of two theoretical models. Management Science, 35(8), 982-1003.
De Koning, J. and Gelderblom, A., 2006. ICT and older workers: No unwrinkled relationship. International Journal of Manpower, 27 (5), 467–490.
De Lone, W.H., 1988. Determinants of success for computer usage in small business. Management Information Systems Quarterly, 12(1), 51-61.
De Saá Pérez, P., Díaz Díaz, N.L. and Ballesteros Rodríguez, J.L., 2011. The role of training to innovate in SMEs. XI ACEDE National Congress, Barcelona.
De Saá-Pérez, P., Díaz-Díaz, N.L. and Ballesteros-Rodríguez, J.L., 2012. The interaction between training and knowledge assets to innovate in SMEs. Innovation Management, Policy and Practice 14(2), 218-230
Dewett, T. and Jones, G.R., 2001. The Role of Information Technology in the Organization: A Review, Model, and Assessment. Journal of Management, 27, 313–346.
Dibrell, C., Davis, P.S. and Craig, J., 2008. Fueling Innovation Through Information Technology in SMEs. Journal of Small Business Management, 46(2), 203-218.
Dinardo, J.E. and Pischke, J.S., 1997. The Returns to computer use revisited, have pencils changed the wage structure too? Quarterly Journal of Economics, 112, 291-303.
Farbey, B., Targett, D. and Land, F., 1994. Matching an IT Project with an appropriate method of evaluation: a research note on Evaluating Investments in IT. Journal of Information Technology, 9, 239–243.
Feeny, D., 2001. Making business sense of the e-opportunity. MIT Sloan Management Review, 4(2), 41–51.
Ford, F.N. and Ledbetter, W.N., 1996. The impact of decision support training on computer use: The effect of prior training, age and gender. Journal of End User Computing, 8(2), 15-23.
Forth, J. and Mason, G., 2006. Do ICT Skill Shortages Hamper Firms’ Performance? National Institute of Economic and Social Research, Discussion Paper 281.
Fox, J. 2008. Applied Regression analysis and Generalized Linear Models. (2º ed). Thousand Oaks: Sage.
Francalanci, C. and Galal, H., 1998. Information Technology and Worker Compensation, Determinants of Productivity in the Life Insurance Industry. MIS Quarterly, 22(2), 227-241.
Franz, C.R. and Robey, D., 1986. Organizational context, user involvement and the usefulness of information systems. Decision Science, 17(3), 329–356.
Fulantelli, G. and Allegra, M., 2003. Small company attitude towards ICT based solutions: some key-elements to improve it. Educational Technology & Society 6 (1), 45-49.
García Fernandez, F. and Cordero Borjas, A.E., 2008. The Relationship between Information and Communication Technologies and New Organizational Forms: Reference of the manufacturing industry in the area of Carabobo, Venezuela. Journal of technology management & innovation 3(4), 152-165.
Garicano, L. and Rossi-Hansberg, E., 2006. Organization and inequality in a knowledge economy. Quarterly Journal of Economics, 121, 1383-1435.
Gera, S. and Gu,W., 2004. The Effect of Organizational Innovation and Information and Communications Technology on Firm Performance, Productivity Monitor, 9, 37-51.
Global Entrepreneurship Monitor, 2011. Informe GEM España. Fundación Xavier de Salas- GEM España.
Goode, S. and Stevens, K., 2000. An analysis of the business characteristics of adopters and non-adopters of world wide web technology. Information Technology and Management, 1(1–2), 129–154.
Griliches, Z., 1969. Capital-skill complementarity. Review of economics and Statistics, 51(4), 465-468.
Hausman, A., 2005. Innovativeness among small businesses: Theory and propositions for future research. Industrial Marketing Management, 34(8), 773-782.
Hempell, T., 2003. Do computers call for training? Firm-level evidence on complementarities between ICT and human capital investments. ZEW Discussion Papers, 03-20.
Holt, D.T. and Crocker, M., 2000. Prior negative experiences: their impact on computer training outcomes. Computers & Education, 35, 295–308.
Koellinger, P.D., 2008. ¿Por qué algunos empresarios más innovadores que otros? Economía de Pequeños Negocios, 31(1), 21-37
Kogilah, N. Santhapparaj, A.S. and Eze, U.C., 2008. An empirical study of website adoption among small and medium enterprises in Malaysia. Proceedings of the 10th International Business Information Management Association (IBIMA) Conference on Innovation and Knowledge Management in Business Globalization, Kuala Lumpur, Malaysia, 339-51.
Korupp, S.E. and Szydlik, M., 2005. Causes and trends of the Digital Divide. European Sociological Review, 21, 409-422.
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