Impacto del gobierno de las Tecnologías de Información (TI) en el alineamiento entre negocio y TI
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Publicado
10-12-2020
Weimar Santos Castellanos
Resumen
Objetivo de la investigación: El propósito de esta investigación básica, cuantitativa, descriptiva y transversal es examinar empíricamente el impacto de la gobernanza de TI en el alineamiento de negocio y TI. Metodología: Este estudio adopta la técnica Modelo de Ecuaciones Estructurales (SEM) con Análisis Factorial Confirmatorio (CFA) con el fin de evaluar la relación planteada entre gobierno de TI y alineamiento de negocio y TI, poniendo a prueba tres hipótesis básicas, usando los datos recolectados procedentes de 672 encuestas realizadas vía web a empresas en Colombia. Hallazgos: Este estudio encontró que el gobierno de TI afecta de manera significativa y directa la alineación de negocio y de TI, pero no existen diferencias en dicha influencia entre tipos de industria y tamaños de empresa. Limitaciones: Este estudio solo tomó en cuenta empresas localizadas en Colombia con limitación en tamaño de muestra en varios sectores de actividad, lo que puede constituirse como una posibilidad para estudios posteriores. Adicionalmente, los datos recolectados están basados en la honestidad de los encuestados y no están completamente libres de sesgo.
Cómo citar
Santos Castellanos, W. (2020). Impacto del gobierno de las Tecnologías de Información (TI) en el alineamiento entre negocio y TI. Cuadernos De Gestión, 21(2). https://doi.org/10.5295/cdg.180995ws
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Keywords
Tecnología de Información, Gobierno de TI, Prácticas de Gobierno TI, Alineamiento de negocio y TI, Alineamiento estratégico de TI, Gestión de TI
References
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Bergeron, F., Croteau, A.-M., Uwizeyemungu and S., Raymond, L., 2015. IT Governance Framework Applied to SMEs. International Journal of IT/Business Alignment and Governance, 6 (1), 33-49. https://doi.org/ 10.4018/IJITBAG.2015010103
Bergeron, F., Raymond, L. and Rivard, S., 2004. Ideal patterns of strategic alignment and business performance. Information & Management, 41 (8), 1003-1020. https://doi.org/ 10.1016/j.im.2003.10.004
Buchwald, A., Urbach, N. and Ahlemann, F., 2014. Business value through controlled IT: toward an integrated model of IT governance success and its impact. Journal of Information Technology, 29 (2), 128-147. https://doi.org/ 10.1057/jit.2014.3
Byrne, B.M., 2010. Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming. 2nd ed. New York, NY: Routledge.
Caluwe, L. and De Haes, S., 2019. Board Level IT Governance: A Scoping Review to Set the Research Agenda. Information Systems Management, 36 (3), 262-283. https://doi.org/ 10.1080/10580530.2019.1620505
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Charoensuk, S., Wongsurawat, W. and Khang, D.B., 2014. Business- IT Alignment: A practical research approach. The Journal of High Technology Management Research, 25 (2), 132-147. https://doi.org/ 10.1016/j. hitech.2014.07.002
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Coltman, T., Devinney, T.M., Midgley, D.F. and Venaik, S., 2008. Formative versus reflective measurement models: Two applications of formative measurement. Journal of Business Research, 61 (12), 1250-1262. https://doi.org/ 10.1016/j.jbusres.2008.01.013
Coltman, T., Tallon, P., Sharma, R. and Queiroz, M., 2015. Strategic IT alignment: twenty-five years on. Journal of Information Technology, 30 (2), 91-100. https://doi.org/ 10.1057/jit.2014.35
Damanpour, F., 1991. Organizational Innovation: A Meta-Analysis of Effects of Determinants and Moderators. The Academy of Management Journal, 34 (3), 555-590.
De Haes, S., 2007. The impact of IT governance practices on business/ IT alignment in the Belgian financial services sector (Doctoral dissertation, Ph.D.). Universiteit Antwerpen, Belgium.
De Haes, S. and Van Grembergen, W., 2004. IT Governance and Its Mechanisms. Information Systems Control Journal, 1, 27–33.
De Haes, S. and Van Grembergen, W., 2008. Analysing the Relationship between IT Governance and Business/IT Alignment Maturity, in: 2008 41st Hawaii International Conference on System Sciences (HICSS), 428-437.
De Haes, S. and Van Grembergen, W., 2009. An Exploratory Study into IT Governance Implementations and its Impact on Business/ IT Alignment. Information Systems Management, 26 (2), 123-137. https://doi.org/ 10.1080/10580530902794786
De Haes, S., Van Grembergen, W. and Debreceny, R.S., 2013. COBIT 5 and Enterprise Governance of Information Technology: Building Blocks and Research Opportunities. Journal of Information Systems, 27 (1), 307-324. https://doi.org/ 10.2308/isys-50422
Farooq, R., 2016. Role of structural equation modeling in scale development. Journal of Advances in Management Research, 13 (1), 75-91.
Gerow, J.E., Grover, V. and Thatcher, J., 2016. Alignment’s nomological network: Theory and evaluation. Information & Management, 53 (5), 541-553. https://doi.org/ 10.1016/j.im.2015.12.006
Gerow, J.E., Grover, V., Thatcher, J. and Roth, P.L., 2014. Looking Toward the Future of It–Business Strategic Alignment Through the Past: A Meta-Analysis. MIS Quarterly, 38 (4), 1159-1186.
Gerow, J.E., Thatcher, J.B. and Grover, V., 2015. Six types of IT-business strategic alignment: an investigation of the constructs and their measurement. European Journal of Information Systems, 24 (5), 465-491. https://doi.org/ 10.1057/ejis.2014.6
Gordon, F., 2012. Impact of Information Technology Governance Structures on Strategic Alignment (Doctoral dissertation, Ph.D.). Capella University, Minneapolis, Minnesota.
Gutiérrez, A., Orozco, J. and Serrano, A., 2009. Factors affecting IT and business alignment: a comparative study in SMEs and large organisations. Journal of Enterprise Information Management, 22 (1/2), 197-211. https://doi.org/ 10.1108/17410390910932830
Harguem, S., Karuranga, E. and Mellouli, S., 2014. Impact of IT Governance on Organizational Performance: Proposing an Explanatory Model, in: Proceedings of the European Conference on Management, Leadership & Governance. 436-444.
Henderson, J.C. and Venkatraman, N., 1993. Strategic alignment: leveraging IT for transforming organizations. IBM Systems Journal, 32 (1), 472-484.
Héroux, S. and Fortin, A., 2018. The moderating role of IT-business alignment in the relationship between IT governance, IT competence, and innovation. Information Systems Management, 35 (2), 98-123. https://doi.org/ 10.1080/10580530.2018.1440729
Hiekkanen, K., 2016. Exploring the relationship between IT Governance and Strategic Alignment (Doctoral dissertation, Ph.D.). Aalto University, Helsinki.
Iacobucci, D., 2010. Structural equations modeling: Fit Indices, sample size, and advanced topics. Journal of Consumer Psychology, 20, 90- 98. https://doi.org/ 10.1016/j.jcps.2009.09.003
Information Systems Audit and Control Association [ISACA], 2012. COBIT 5: A Business Framework for the Governance and Management of Enterprise IT. Rolling Meadows, IL: ISACA.
IT Governance Institute, 2003. Board briefing on IT governance. 2nd ed. Rolling Meadows, IL: IT Governance Institute.
Jia, Y., Wang, N. and Ge, S., 2018. Business-IT Alignment Literature Review: A Bibliometric Analysis. Information Resources Management Journal, 31 (3), 1-16. https://doi.org/ 10.4018/IRMJ.2018070103
Kaur, J., Mohamed, N. and Ahlan, Abd.R., 2011. A confirmatory factor analysis of the information technology governance effectiveness: Evidence from Malaysia. IEEE 2011 International Conference on Research and Innovation in Information Systems, Kuala Lumpur, 1-5. https://doi.org/ 10.1109/ICRIIS.2011.6125666
Kline, R., 2016. Principles and Practice of Structural Equation Modeling.4th ed. New York: The Guilford Press.
Kude, T., Lazic, M., Heinzl, A. and Neff, A., 2018. Achieving IT-based synergies through regulation-oriented and consensus-oriented IT governance capabilities. Information Systems Journal, 28 (5), 765-795. https://doi.org/ 10.1111/isj.12159
Kuruzovich, J., Bassellier, G. and Sambamurthy, V., 2012. IT Governance Processes and IT Alignment: Viewpoints from the Board of Directors, in: 2012 45th Hawaii International Conference on System Sciences (HICSS), 5043-5052.
Levstek, A., Hovelja, T. and Pucihar, A., 2018. IT Governance Mechanisms and Contingency Factors: Towards an Adaptive IT Governance Model. Organizacija, 51 (4), 286-310. https://doi.org/ 10.2478/ orga-2018-0024
Luftman, J., 2000. Assessing Business-IT Alignment Maturity. Commu- nications of the Association for Information Systems, 4 (14), 1–51.
Luftman, J., Dorociak, J., Kempaiah, R. and Rigoni, E.H., 2008. Strategic Alignment Maturity: A Structural Equation Model Validation. In: Proceedings of the Fourteenth Americas Conference on Information Systems, 53, 1-16.
Luftman, J., Zadeh, H.S., Derksen, B., Santana, M., Rigoni, E.H. and Huang, Z., 2013. Key information technology and management issues 2012- 2013: an international study. Journal of Information Technology, 28 (4), 354-366. https://doi.org/ 10.1057/jit.2013.22
Luftman, J.N., 2003. Competing in the Information Age. New York: Oxford University Press.
Lunardi, G.L., Gastaud Maçada, A.C., Becker, J. o L. and Van Grembergen, W., 2017. Antecedents of IT Governance Effectiveness: An Empirical Examination in Brazilian Firms. Journal of Information Systems, 31 (1), 41-57. https://doi.org/ 10.2308/isys-51626
MacCallum, R., Browne, M. and Sugawara, H., 1996. Power analysis and determination of sample size for covariance structure modeling. Psychological Methods, 1 (2), 130-149.
Mardikyan, S., 2010. Analyzing the Usage of IT in SMEs. Communications of the IBIMA, 1-10. https://doi.org/ 10.5171/2010.208609
Olutoyin, O. and Flowerday, S., 2016. Successful IT governance in SMES: An application of the Technology-Organisation-Environment theory. South African Journal of Information Management, 18 (1), 1-8. https://doi.org/ 10.4102/sajim.v18i1.696
Parry, V.A., 2014. The relationship between effective information technology governance and project portfolio control, risk management, and business/ information technology alignment in an organization (Doctoral dissertation, Ph.D.). Capella University, Minneapolis, Minnesota.
Peterson, R., 2004. Crafting Information Technology Governance.Information Systems Management, 21 (4), 7-22.
Ping-Ju Wu, S., Straub, D.W. and Liang, T.-P., 2015. How Information Technology Governance Mechanisms and Strategic Alignment Influence Organizational Performance: Insights from a Matched Survey of Business and IT Managers. MIS Quarterly, 39 (2), 497- A7.
Queiroz, M., 2017. Mixed results in strategic IT alignment research: a synthesis and empirical study. European Journal of Information Systems, 26 (1), 21-36. https://doi.org/ 10.1057/s41303-016-0024-z
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