Revisión de la investigación científica en ISO 9001 e ISO 14001: un análisis bibliométrico
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Publicado
11-01-2021
Natalia Orviz Martínez
Tatiana Cuervo Carabel
Sergio Arce García
https://orcid.org/0000-0002-8999-6179
Tatiana Cuervo Carabel
Sergio Arce García
Resumen
Este artículo realiza un estudio bibliométrico a través de la base de datos Web of Science (WoS) para conocer el estado del arte de las normas ISO 9001 e ISO 14001. Para ello, se hace una búsqueda de publicaciones, desde el año de publicación de cada una de las normas hasta 2018.La principal contribución de este trabajo es aportar una visión sobre las líneas de investigación desarrolladas hasta la fecha, analizando los países, las instituciones, los autores más productivos, así como las principales revistas científicas que publican en la materia. Se han identificado 3 líneas principales de investigación para la ISO 9001 afines con su compresión y beneficios, su integración con otros sistemas de gestión, y su relación el desempeño financiero de las empresas. Por su parte en el caso de la ISO 14001 destacan 4 líneas de investigación asociadas a su relación con el desempeño financiero y el desarrollo sostenible, su integración con otros sistemas de gestión, y su asociación con otros sistemas de gestión ambiental, como EMAS.De la revisión efectuada, se pone de manifiesto la necesidad de profundizar en temáticas que hasta el momento no han recibido la atención suficiente por parte de los investigadores, como la rápida expansión de las certificaciones en países emergentes impuesta directa e indirectamente por los países desarrollados, las dificultades en el proceso de adopción de las normas y la percepción sobre la implantación y certificación de los sistemas de gestión ISO por parte de diferentes grupos de interés, entre otros.
Cómo citar
Orviz Martínez, N., Cuervo Carabel, T., & Arce García, S. (2021). Revisión de la investigación científica en ISO 9001 e ISO 14001: un análisis bibliométrico. Cuadernos De Gestión, 21(1), 29–45. https://doi.org/10.5295/cdg.191189no
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Keywords
ISO 9001, ISO 14001, análisis bibliométrico, sistemas de gestión, WoS, mapeo científico
References
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Ataseven, C., Prajogo, D.I. and Nair, A., 2014. ISO 9000 Internalization and Organizational Commitment-Implications for Process Improvement and Operational Performance. IEEE Transactions on Engineering Management, 61(1), 5-17. DOI: 10.1109/TEM.2013.2285344
Baier-Fuentes, H., Cascón-Katchadourian, J., Martínez, M.A., Herrera-Viedma, E. and Merigó, J.M., 2018. A Bibliometric Overview of the International Journal of Interactive Multimedia and Artificial Intelligence. International Journal of Interactive Multimedia & Artificial Intelligence, 5(3), 9-16. DOI: 10.9781/ijimai.2018.12.003
Boiral, O. and Roy, M. J. (2007). ISO 9000: integration rationales and organizational impacts. International Journal of Operations & Production Management, 27(2), 226-247. DOI: 10.1108/01443570710720630
Boiral, O., Guillaumie, L., Heras-Saizarbitoria, I. and Tayo Tene, C.V., 2018. Adoption and Outcomes of ISO 14001: A Systematic Review. International Journal of Management Reviews, 20, 411-432. DOI: 10.1111/ijmr.12139
Boyack, K.W. and Klavans, R., 2010. Co-citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately? Journal of the American Society for Information Science and Technology, 61(12), 2389-2404. DOI:10.1002/asi.21419
Braun, B., 2005. Building global institutions: the diffusion of management standards in the world economy – an institutional perspective. En: Alvstam, C.G. and Schamp, E.W. (eds). Linking Industries across the World. Processes of Global Networking. London: Ashgate, 3-27.
Castka, P. and Prajogo, D., 2013. The effect of pressure from secondary stakeholders on the internalization of ISO 14001. Journal of Cleaner Production, 47, 245–252. DOI: 10.1016/j.jclepro.2012.12.034
Chatzoglou, P., Chatzoudes, D. and Kipraios, N., 2015. The impact of ISO 9000 certification on firms’ financial performance. International Journal of Operations and Production Management, 35 (1), 145-174.DOI: 10.1108/IJOPM-07-2012-0387
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Corbett, C., Montes-Sancho, M. and Kirsch, D., 2005. The financial impact of ISO 9000 certification in the US: an empirical analysis. Management Science, 51 (7), 1046-1059. DOI: 10.1287/mnsc.1040.0358
Corbett, C. and Kirsch, D., 2001. International Diffusion of ISO 14001 Certification. Production and Operations Management, 10(3), 327-342. DOI: 10.1111/j.1937-5956.2001.tb00378.x
Curkovic, S. and Sroufe, R., 2011. Using ISO 14001 to promote a sustainable supply chain strategy. Business Strategy and the Environment, 20,71-93. DOI: 10.1002/bse.671
Delmas, M., 2002. The Diffusion of Environmental Management Standards in Europe and in the United States: An Institutional Perspective. Policy Sciences, 35(1), 91-119. DOI: 10.1023/A:1016108804453
Di Stefano, G., Peteraf, M. and Verona, G., 2010. Dynamic capabilities deconstructed: A bibliographic investigation into the origins, development, and future directions of the research domain. Industrial and Corporate Change, 19(4), 1187–1204. DOI: 10.1093/icc/dtq027
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Fonseca, L.M., Domingues, J.P., Machado, P.B. and Calderón, M., 2017. Management system certification benefits: where do we stand? Journal of Industrial Engineering and Management, 10(3), 476-494. DOI: 10.3926/jiem.2350
Fonseca, L.M. and Domingues, J.P., 2018. Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors. Quality Innovation Prosperity, 22(2), 16-46. DOI: 10.12776/QIP.V22I2.1099
Fonseca, L.M., Domingues, J.P., Bavlina, P. and Harder, D., 2019. ISO 9001:2015 Adoption: A Multi-Country Empirical Research. Journal of Industrial Engineering and Management, 12(1), 27-50. DOI: 10.3926/jiem.2745
Grolleau, G., Lamri, J. and Mzoughi, N., 2008. Déterminants de la Diffusion Internationale de la Norme ISO 14001. Economie & Prévision, 185(4), 123-138.
Guler, I., Guillen, M.F. and MacPherson, J.M., 2002. Global Competition, Institutions, and the Diffusion of Organizational Practices: The International Spread of ISO 9000 Quality Certificates. Administrative Science Quarterly, 47(2), 207-232.
Heras-Saizarbitoria, I., 2010. Internalization of ISO 9001 and cost efficiency: a study based on cases. Revista Española de Financiación y Contabilidad, 39(148), 609-636, DOI: 10.1080/02102412.2010.10779691
Heras-Saizarbitoria, I., 2011. General perspectives on the leading international management standards. Journal of Management Research, 11(1), 3-19.
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Heras-Saizarbitoria, I. and Boiral, O., 2013. ISO 9001 and ISO 14001: towards a research agenda on management system standards. International Journal of Management Reviews, 15(1), 47-65. DOI: 10.1111/j.1468-2370.2012.00334.x
Heras-Saizarbitoria, I. and Boiral, O., 2019. Faking ISO 9001 in China: An exploratory study. Business Horizons, 62(1), 55-64. DOI: 10.1016/j.bushor.2018.08.008
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Hussain, T., Kjaer, J. and Edgema, R., 2018. The intellectual structure of research in ISO 9000 standard series (1987–2015): A Bibliometric analysis. Total Quality Management & Business Excellence, 29, 1-20. DOI: 10.1080/14783363.2018.1469977
Iatridis, K. and Kesidou, E., 2018. What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard. En: Heras-Saizarbitoria I. (eds) ISO 9001, ISO 14001, and New Management Standards. Measuring Operations Performance. Cham: Springer, 17-38.
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Marimón, F., Casadesús, M. and Heras, I., 2006. ISO 9000 and ISO 14001 Standards: An International Diffusion Model. International Journal of Operations and Production Management, 26(2), 141-165. DOI: 10.1108/01443570610641648
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Ataseven, C., Prajogo, D.I. and Nair, A., 2014. ISO 9000 Internalization and Organizational Commitment-Implications for Process Improvement and Operational Performance. IEEE Transactions on Engineering Management, 61(1), 5-17. DOI: 10.1109/TEM.2013.2285344
Baier-Fuentes, H., Cascón-Katchadourian, J., Martínez, M.A., Herrera-Viedma, E. and Merigó, J.M., 2018. A Bibliometric Overview of the International Journal of Interactive Multimedia and Artificial Intelligence. International Journal of Interactive Multimedia & Artificial Intelligence, 5(3), 9-16. DOI: 10.9781/ijimai.2018.12.003
Boiral, O. and Roy, M. J. (2007). ISO 9000: integration rationales and organizational impacts. International Journal of Operations & Production Management, 27(2), 226-247. DOI: 10.1108/01443570710720630
Boiral, O., Guillaumie, L., Heras-Saizarbitoria, I. and Tayo Tene, C.V., 2018. Adoption and Outcomes of ISO 14001: A Systematic Review. International Journal of Management Reviews, 20, 411-432. DOI: 10.1111/ijmr.12139
Boyack, K.W. and Klavans, R., 2010. Co-citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately? Journal of the American Society for Information Science and Technology, 61(12), 2389-2404. DOI:10.1002/asi.21419
Braun, B., 2005. Building global institutions: the diffusion of management standards in the world economy – an institutional perspective. En: Alvstam, C.G. and Schamp, E.W. (eds). Linking Industries across the World. Processes of Global Networking. London: Ashgate, 3-27.
Castka, P. and Prajogo, D., 2013. The effect of pressure from secondary stakeholders on the internalization of ISO 14001. Journal of Cleaner Production, 47, 245–252. DOI: 10.1016/j.jclepro.2012.12.034
Chatzoglou, P., Chatzoudes, D. and Kipraios, N., 2015. The impact of ISO 9000 certification on firms’ financial performance. International Journal of Operations and Production Management, 35 (1), 145-174.DOI: 10.1108/IJOPM-07-2012-0387
Chen, C.K., Anchecta, K., Lee, Y.D. and Dahlgaard, J.J., 2016. A stepwise ISO-based TQM implementation approach using ISO 9001:2015. Management and Production Engineering Review, 7(4), 65-75. DOI: 10.1515/mper-2016-0037
Chugani, N., Kumar, V., Garza-Reyes, J.A., Rocha-Lona, L. and Upadhyay, A., 2017. Investigating the green impact of Lean, Six Sigma and Lean Six Sigma: A systematic literature review. International Journal of Lean Six Sigma, 8, 7–32. DOI: 10.1108/IJLSS-11-2015-0043
Corbett, C., Montes-Sancho, M. and Kirsch, D., 2005. The financial impact of ISO 9000 certification in the US: an empirical analysis. Management Science, 51 (7), 1046-1059. DOI: 10.1287/mnsc.1040.0358
Corbett, C. and Kirsch, D., 2001. International Diffusion of ISO 14001 Certification. Production and Operations Management, 10(3), 327-342. DOI: 10.1111/j.1937-5956.2001.tb00378.x
Curkovic, S. and Sroufe, R., 2011. Using ISO 14001 to promote a sustainable supply chain strategy. Business Strategy and the Environment, 20,71-93. DOI: 10.1002/bse.671
Delmas, M., 2002. The Diffusion of Environmental Management Standards in Europe and in the United States: An Institutional Perspective. Policy Sciences, 35(1), 91-119. DOI: 10.1023/A:1016108804453
Di Stefano, G., Peteraf, M. and Verona, G., 2010. Dynamic capabilities deconstructed: A bibliographic investigation into the origins, development, and future directions of the research domain. Industrial and Corporate Change, 19(4), 1187–1204. DOI: 10.1093/icc/dtq027
Ellegaard, O. and Vallin, J., 2015. The bibliometric analysis of scholarly production: How great is the impact? Scientometrics, 105(3), 1808-1831. DOI: 10.1007/s11192-015-1645-z
Fonseca, L.M., Domingues, J.P., Machado, P.B. and Calderón, M., 2017. Management system certification benefits: where do we stand? Journal of Industrial Engineering and Management, 10(3), 476-494. DOI: 10.3926/jiem.2350
Fonseca, L.M. and Domingues, J.P., 2018. Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors. Quality Innovation Prosperity, 22(2), 16-46. DOI: 10.12776/QIP.V22I2.1099
Fonseca, L.M., Domingues, J.P., Bavlina, P. and Harder, D., 2019. ISO 9001:2015 Adoption: A Multi-Country Empirical Research. Journal of Industrial Engineering and Management, 12(1), 27-50. DOI: 10.3926/jiem.2745
Grolleau, G., Lamri, J. and Mzoughi, N., 2008. Déterminants de la Diffusion Internationale de la Norme ISO 14001. Economie & Prévision, 185(4), 123-138.
Guler, I., Guillen, M.F. and MacPherson, J.M., 2002. Global Competition, Institutions, and the Diffusion of Organizational Practices: The International Spread of ISO 9000 Quality Certificates. Administrative Science Quarterly, 47(2), 207-232.
Heras-Saizarbitoria, I., 2010. Internalization of ISO 9001 and cost efficiency: a study based on cases. Revista Española de Financiación y Contabilidad, 39(148), 609-636, DOI: 10.1080/02102412.2010.10779691
Heras-Saizarbitoria, I., 2011. General perspectives on the leading international management standards. Journal of Management Research, 11(1), 3-19.
Heras-Saizarbitoria, I., Landín, G.A. and Molina-Azorín, J.F., 2011. Do drivers matter for the benefits of ISO 14001? International Journal of Operations and Production Management, 31, 192–216. DOI: 10.1108/01443571111104764
Heras-Saizarbitoria, I. and Boiral, O., 2013. ISO 9001 and ISO 14001: towards a research agenda on management system standards. International Journal of Management Reviews, 15(1), 47-65. DOI: 10.1111/j.1468-2370.2012.00334.x
Heras-Saizarbitoria, I. and Boiral, O., 2019. Faking ISO 9001 in China: An exploratory study. Business Horizons, 62(1), 55-64. DOI: 10.1016/j.bushor.2018.08.008
Hernández-Vivanco A., Bernardo M. and Cruz-Cázares C., 2018. Sustainable innovation through management systems integration. Journal of Cleaner Production, 196, 1176-1187. DOI: 10.1016/j.jclepro.2018.06.052
Hussain, T., Kjaer, J. and Edgema, R., 2018. The intellectual structure of research in ISO 9000 standard series (1987–2015): A Bibliometric analysis. Total Quality Management & Business Excellence, 29, 1-20. DOI: 10.1080/14783363.2018.1469977
Iatridis, K. and Kesidou, E., 2018. What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard. En: Heras-Saizarbitoria I. (eds) ISO 9001, ISO 14001, and New Management Standards. Measuring Operations Performance. Cham: Springer, 17-38.
ISO, 2018. ISO survey 2018. Disponible en: http://www.iso.org/iso/iso-survey [Acceso 25 de septiembre de 2018].
Jesson, J., Matheson, L. and Lacey, F.M., 2011. Doing your literature review: Traditional and systematic techniques. London: Sage.
King, A.A., Lenox, M. and Terlaak, A., 2005. The Strategic Use of Decentralized Institutions; Exploring Certification with the ISO 14001 Management Standard. Academy of Management Journal, 48(6), 1091-1106. DOI: 10.5465/amj.2005.19573111
Laskurain, I., Heras-Saizarbitoria, I. and Casadesús, M., 2019. Do energy management systems add value to firms with environmental management systems? Environmental Engineering & Management Journal (EEMJ), 18(1), 17-30.
Lev, B., 2003. Intangibles: measurement, management and reporting. Barcelona: Deusto.
Li, J.X., 2019. China ISO14001 Certification Overview and Literature Review. Journal of Human Resource and Sustainability Studies, 7, 108-120. DOI: 10.4236/jhrss.2019.71008
Lim, S., Macias, A. and Moeller, 2019. Intangible Assets and Capital Structure. Disponible en: https://ssrn.com/abstract=2514551 [Acceso 27 de enero de 2020].
Mangiarotti, G. and Riillo, C.A.F., 2014. Standards and innovation in manufacturing and services: The case of ISO 9000. International Journal of Quality and Reliability Management, 31(4), 435–454. DOI: 10.1108/IJQRM-06-2012-0077
Marimón, F., Casadesús, M. and Heras, I., 2006. ISO 9000 and ISO 14001 Standards: An International Diffusion Model. International Journal of Operations and Production Management, 26(2), 141-165. DOI: 10.1108/01443570610641648
Marimón, F., Heras, I. and Casadesús, M., 2009. ISO 9000 and ISO 14000 standards: a projection model for the decline phase. Total Quality Management & Business Excellence, 20(1), 1-21. DOI: 10.1080/14783360802614257
Marimón, F., Casadesús, M. and Heras-Saizarbitoria, I., 2010. Certification Intensity Level of the Leading Nations in ISO 9000 and ISO 14000 Standards. International Journal of Quality and Reliability Management, 27(9), 1002-1020. DOI: 10.1108/02656711011084800
Mas-Machuca, M. and Marimón, F., 2019. Still implementing ISO 14000 for the same reasons? International Journal for Quality Research, 13(1), 115-130. DOI: 10.24874/IJQR13.01-07
Minar, P., 2016. Signalling through the noise: private certification, information asymmetry and Chinese SMEs’ access to finance. Journal of Asian Public Policy, 9(3), 243-256. DOI: 10.1080/17516234.2015.1083412
Morelos, J., Fontalvo, T.J. and Vergara, J.C., 2013. Incidencia de la certificación ISO 9001 en los indicadores de productividad y utilidad financiera de empresas de la zona industrial de Mamonal en Cartagena. Estudios Gerenciales, 29(126), 99-109. DOI: 10.1016/S0123-5923(13)70025-1
Nair, A. and Prajogo, D., 2009. Internalization of ISO 9000 Standards: The Antecedent Role of Functionalist and Institutionalist Drivers and Performance Implications. International Journal of Production Research 41(16), 4545-4568. DOI: 10.1080/00207540701871069
Nawrocka, D. and Parker, T., 2009. Finding the connection: environmental management systems and environmental performance. Journal of Cleaner Production, 13, 601–607. DOI: 10.1016/j.jclepro.2008.10.003
Nunhes, T. and Oliveira, O.J., 2018. Analysis of Integrated Management Systems research: identifying core themes and trends for future studies. Total Quality Management & Business Excellence, 29, 1-23. DOI: 10.1080/14783363.2018.1471981
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