Can knowledge management influence firms' performance?
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Published
12-03-2013
Juan José Tarí Guill
Universidad de Alicante -FACULTAD CC ECONOMICAS Y EMPRESARIALES
Mariano García Fernández
Universidad de Alicante -FACULTAD CC ECONOMICAS Y EMPRESARIALES
Abstract
The aim of this paper is to analyze the influence of knowledge management in business performance. First, there has been a review of the literature, which enabled most common dimensions of knowledge management and results for subsequent measurement. Were taken as the dimensions of knowledge management, creation, storage and transfer and the application and use of knowledge. Information acquisition, dissemination and interpretation of this shared, were used as measures for the creation of knowledge. Have also been used as measures of implementation and use of knowledge, empowerment, teamwork and commitment to knowledge. As dimensions of the results have been used operating results, financial and innovation. The methodology used is based on case study, through primary and secondary data. The results show that knowledge management influences the operating results both as financial and innovation. Thus, the surveyed companies have a higher degree of knowledge management through teamwork, increased empowerment, flexibility in decision-making and an overview of the company, including practices, get more results both operational and financial and innovation.
How to Cite
Tarí Guill, J. J., & García Fernández, M. (2013). Can knowledge management influence firms’ performance?. Cuadernos De Gestión, 13(1), 151–176. https://doi.org/10.5295/cdg.100263jt
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Keywords
Knowledge management, organizational learning, learning organization, organizational knowledge, Performance and Innovation
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