El concepto de tecnologías de la información. Benchmarking sobre las definiciones de las TIC en la sociedad del conocimiento

Abstract

Considering the strategic role that «Information and Communication Technologies" (ICT) play these days, it is important to operationalize this concept. Rather than looking for a uniform concept, the goal of this paper is to analyze this term from an academic perspective. Since there is no unique definition of ICT, this study provides a benchmarking collecting, analyzing and ranking the main definition of this term. Finally, this study proposes a definition of ICT as well as a methodology of analysis that can be implemented in successive research and a conceptual proposal of how to develop digital competencies.