Efecto de la gestión cooperativa en la agilidad organizacional con el papel mediador del empoderamiento de los empleados en el sector del transporte público
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Publicado
18-03-2020
Bagher Asgarnezhad Nouri
Masume Mir Mousavi
Resumen
Las diferentes condiciones en las sociedades organizativas actuales han llevado a muchas empresas a identificar estrategias efectivas para lograr el objetivo de la agilidad para una rápida adaptación a los cambios ambientales cada vez mayores. La gestión cooperativa y el empoderamiento de los empleados como conceptos gerenciales emergentes pueden jugar un papel importante en la promoción de la agilidad en una variedad de empresas, incluso en el sector del transporte. El objetivo principal del presente estudio fue investigar el impacto del sistema de gestión cooperativa en la agilidad organizacional considerando el papel mediador del empoderamiento de los empleados en el transporte público. La población estadística de la investigación estuvo compuesta por todos los empleados de Tabriz y Suburbs Bus Company (n = 650). El tamaño de muestra estimado basado en la fórmula de Cochran fue de 242 personas. Para la medición de variables se utilizaron cuestionarios estándar. Las hipótesis de investigación se probaron utilizando PLS y Spss y modelando ecuaciones estructurales. Los resultados sugirieron que la administración cooperativa tiene un efecto positivo tanto en la agilidad organizacional como en el empoderamiento de los empleados, y también el empoderamiento tiene un efecto significativo en la agilidad organizacional. Además, se concluyó que el empoderamiento de los empleados media la relación entre la gestión cooperativa y la agilidad organizacional en Tabriz y Suburbs Bus Company. La presente investigación es uno de los pocos estudios que ha examinado la relación entre los tres conceptos de agilidad organizacional, gestión cooperativa y empoderamiento de los empleados en la industria del transporte.
Cómo citar
Asgarnezhad Nouri, B., & Mir Mousavi, M. (2020). Efecto de la gestión cooperativa en la agilidad organizacional con el papel mediador del empoderamiento de los empleados en el sector del transporte público. Cuadernos De Gestión, 20(2), 15–46. https://doi.org/10.5295/cdg.170873ba
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Keywords
Gestión cooperativa, agilidad organizacional, potenciación de los empleados, sector del transporte público.
References
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Azizi Asl, Shamsollah., Marzouqi, Rahmatullah., Jahani, Jafar., 2015. A Study of the Relationship between Psychological Empowerment of Human Resources and Organizational Agility. Research on Educational Leadership and Management, 1(4), 107-127. doi: 10.22054/jrlat.2015.4548. (In Persian)
Baird, K., Su, S., & Munir, R. 2018. The relationship between the enabling use of controls, employee empowerment, and performance. Personnel Review, 47(1), 257-274.
Baird, K., & Wang, H. 2010. Employee empowerment: Extent of adoption and influential factors. Personnel Review, 39(5), 574-599.
Baškarada, S., and Koronios, A., 2018. The 5S organizational agility framework: a dynamic capabilities perspective. International Journal of Organizational Analysis, 26(2), 331-342.
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Erande, A. S. and Verma, A. K., 2008. Measuring agility of organizations-a comprehensive agility measurement tool (CAMT). International Journal of Applied Management and Technology, 6(3), 30-44.
Evans, L. and Guthrie, G., 2006. A Dynamic Theory of Cooperatives: The Link between Efficiency and Valuation. Journal of Institutional and Theoretical Economics, 162 (2), 364-383.
Fernandez, S., & Moldogaziev, T. 2013. Employee empowerment, employee attitudes, and performance: Testing a causal model. Public Administration Review, 73(3), 490-506.
Gattiker, T. F., Chen, D. and Goodhue, D. L., 2005. Agility through standardization: A CRM/ERP application. Bendoly, E. and FR Jacobs (2005). Strategic ERP Extension and Use, Stanford University Press, Stanford, 87-96.
Ghafuri, P., Farhadi, A., and Mansouri, A., 2014. Relationship between intellectual capital and organizational agility with mediatory role of employee empowering in service sector (Case Study: Karafarin Insurance Company). International Journal of Economy, Management and Social Sciences, 3(12), 11-15. (In Persian)
GhalichKhani, R. D., and Hakkak, M., 2016. A Model for Measuring the Direct and Indirect Impact of Business Intelligence on Organizational Agility with Partial Mediatory role of Empowerment (Case Study: Tehran Construction Engineering Organization (TCEO) and ETKA Organization Industries. co). Procedia-Social and Behavioral Sciences, 230, 413-421. (In Persian)
Gilaninia, S., 2012. Determine the Effectiveness of Assertiveness Training on Student Achievement and Happiness. Journal of Basic and Applied, Scientific Research, 2(1), 141-144.
Goodwin, C., 2018. Co-operative action. New York, NY: Cambridge University Press. Maskell, B. (2001). The age of agile manufacturing. Supply Chain Management: An International Journal, 6 (1): 5-11.
Habibi, L, Falahati, M., 2004. Investigating and identifying the success factors of the proposal system (with emphasis on the public sector), Commercial Reviews, 23, 83-88. (In Persian)
Heydari, M., 2013. Investigating the multiple relationships between organizational learning, organizational agility features, organizational excellent empowerment based on the views of faculty members of Isfahan public universities. Isfahan University, Faculty of Psychology and Educational Sciences, PhD thesis. (In Persian)
Horabadi Farahani, A., and Salimi, F., 2015. The Study of the Relationship between Employees’ Empowerment and Organizational Agility: A Case Study in Azarab Industrial Company. European Online Journal of Natural and Social Sciences: Proceedings, 4(1 (s)), 1067. (In Persian)
Idris, A., See, D., and Coughlan, P., 2018. Employee empowerment and job satisfaction in urban Malaysia: Connecting the dots with context and organizational change management. Journal of Organizational Change Management, 31(3), 697-711.
Iranzadeh, S., and Mahmoudi, M., 2010. Recognition and evaluation of organizational culture in the Denison’s Model, Forouzesh Publications. (In Persian)
Jackson, S. E., 1983. Participation in decision making as a strategy for reducing job-related strain. Journal of Applied Psychology, 68(1), 3-19.
Jahanian, R., 2009. Collaborative Management and a New Approach in the Administration of Organizations. Sarafraz Publications. (In Persian)
Janssen, L., 2010. Organizational agility in an institutional context. Supervisors: drs. MCP Nijssen and prof. dr. J. Paauwe.
Kirkman, B.L. and Shapiro, D.L., 2001. The impact of team members’ cultural values on productivity, cooperation, and empowerment in self-managing work teams. Journal of cross-cultural psychology, 32(5), 597-617.
Lee, O. K., Sambamurthy, V., Lim, K. H., and Wei, K. K., 2015. How does IT ambidexterity impact organizational agility?. Information Systems Research, 26(2), 398-417.
Li, X., & Holsapple, C. W. 2018. Entrepreneurial Work Design for Organization Agility. Journal of Management Policy and Practice, 19(3), 35-49.
Maskell, B., 2001. The age of agile manufacturing. Supply Chain Management: An International Journal, 6 (1): 5-11.
Matthiae, M., and Richter, J., 2018. Industry 4.0-Induced Change Factors and the Role of Organizational Agility. Muduli, A., 2017. Workforce agility: Examining the role of organizational practices and psychological empowerment. Global Business and Organizational Excellence, 36(5), 46-56.
Nasrollahi, Z, Push Duzbashi, H., 2017. Estimation of Air Pollution Caused by the Traffic of Public Urban Vehicles in Yazd. Journal of Environmental Science and Technology. (In Persian)
Nikbakht, M., Nawabakhsh, M., Jadidi, L and Fakhimi, A, 2014. Empowering human resources to improve organizational agility, 2nd National Conference on Industrial Engineering and Systems, Islamic azad university, Najafabad branch, 25-26. (In Persian)
Oloko, M., & Ogutu, M. 2017. Influence of power distance on employee empowerment and MNC performance: a study of multinational corporations in Kenya.
Overby, E., Bharadwaj, A. and Sambamurthy, V. 2006. Enterprise agility and the enabling role of information technology. European Journal of Information Systems, 15, 120-131.
Parkhurst, J. M., Price, G. J., Sharrock, P. J., and Moore, C. J. 2013. A visual patient feedback device using optical surface measurement for the cooperative management of setup and body dynamics during radiotherapy. Biomedical Signal Processing and Control, 8(6), 596-602.
Qin, R. and Nembhard, D. A. 2010. Workforce agility for stochastically diffused conditions—A real options perspective. International Journal of Production Economics, 125, 324-334.
Qiu, G., and Li, L. 2018. Key factors to annual investment in public transportation sector: The case of China. Transportation Research Part A: Policy and Practice, 107, 1-19.
Ranjbar, Rahim., 1998. Evaluation of participatory management on the effectiveness of employees at Behran Oil Company, Master’s Degree, Faculty of Administrative and Economic Sciences, University of Isfahan. (In Persian)
Rahmati, Z., 2011. The Relationship between Collaborative Management and Empowerment with Employees’ Productivity of Rafsanjan’s Pistachio Company in 2011” Marvdasht Islamic Azad University, Faculty of Science Educational and Psychology. (In Persian)
Rezaei Ali Babaloo, H, Hazrati, M, Jamaati, Sh., 2015. Investigating the Relationship of Cooperative Management with Justice Perception and Empowerment of Employees of Supportive Institutions (A Case Study of Imam Khomeini Relief Committee in Ardabil Province). Fourth National Conference on Economics, Management and Iranian Islamic Culture, Ardebil, Iran. (In Persian)
Rezaei Ali Babaloo, H, Hazrati, M, Jamaati, Sh; 2015, Investigating the relationship between participatory management and the ability of support staff, Fourth National Conference on Economics, Management and Iranian Islamic Culture, Ardebil, Iran. (In Persian)
Seo, D. and La Paz, A. I. 2008. Exploring the dark side of IS in achieving organizational agility. Communications of the ACM, 51, 136-139.
Sharifi, H. and Zhang, Z., 2001. Agile manufacturing in practice-Application of a methodology. International Journal of Operations and Production Management, 21, 772-794.
Sofijanova, E. and Zabijakin-Chatleska, V., 2013. Employee involvement and organizational performance: evidence from the manufacturing sector in Republic of Macedonia. The International Scientific Conference “Business and Regional Development”. Trakia University, Bulgaria.
Tallon, P. P., Queiroz, M., Coltman, T., and Sharma, R. 2018. Information technology and the search for organizational agility: A systematic review with future research possibilities. The Journal of Strategic Information Systems.
Teece, D., Peteraf, M., & Leih, S. 2016. Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35.
Tolouei FAR, M. 2011. A Study of Relationship between Collaborative Management and Psychological Empowerment of the General Office’s Employees of the Health Services in Tehran Province. Payame Noor University, Faculty of Humanities. (In Persian)
Van Oosterhout, M., Waarts, E. and Van Hillegersberg, J. 2006. Change factors requiring agility and implications for IT. European Journal of Information Systems, 15, 132-145.
Yaghoubi, N. M., Kord, B., and Azadikhah, O. 2011. Assessing organizational agility via fuzzy logic. International Business Research, 4(3), 135-144. (In Persian)
Zimmerman, M. A. 1990. Taking aim on empowerment research: On the distinction between individual and psychological conceptions. American Journal of community psychology, 18, 169-177.
Afjeh, A. A., 2003. Philosophical foundations and theories of leadership and organizational behavior. SAMT Publication, 56. (In Persian)
Alitavakoli, S., 2013. The Study of Relationship between Collaborative Management and Empowerment of Teachers in Girls’ High Schools of Kerman City in Years 92-93. Shahid Bahonar University of Kerman, Faculty of Literature and Human Sciences. (In Persian)
Alzoubi, A. E. H., Al-otoum, F. J., and Albatainh, A. K. F., 2011. Factors associated affecting organization agility on product development. International Journal of Research and Reviews in Applied Sciences, 9(3), 503-515.
Ardichvili, A., Cardozo, R. and Ray, S., 2003. A theory of entrepreneurial opportunity identification and development. Journal of Business venturing, 18, 105-123.
Azizi Asl, Shamsollah., Marzouqi, Rahmatullah., Jahani, Jafar., 2015. A Study of the Relationship between Psychological Empowerment of Human Resources and Organizational Agility. Research on Educational Leadership and Management, 1(4), 107-127. doi: 10.22054/jrlat.2015.4548. (In Persian)
Baird, K., Su, S., & Munir, R. 2018. The relationship between the enabling use of controls, employee empowerment, and performance. Personnel Review, 47(1), 257-274.
Baird, K., & Wang, H. 2010. Employee empowerment: Extent of adoption and influential factors. Personnel Review, 39(5), 574-599.
Baškarada, S., and Koronios, A., 2018. The 5S organizational agility framework: a dynamic capabilities perspective. International Journal of Organizational Analysis, 26(2), 331-342.
Burke, W., 1986. Leadership as empowering others. Executive power, 51-77.
Carlsson, L. and Berkes, F., 2005. Co-management: concepts and methodological implications. Journal of environmental management, 75, 65-76.
Cegarra-Navarro, J. G., Soto-Acosta, P., and Wensley, A. K., 2016. Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5), 1544-1549.
Davis, K. and Newstrom, J. W., 1989. Human behavior at work: Organizational behavior, McGraw-Hill.
Dove, R., 2002. Response ability: the language, structure, and culture of the agile enterprise, John Wiley and Sons.
Erande, A. S. and Verma, A. K., 2008. Measuring agility of organizations-a comprehensive agility measurement tool (CAMT). International Journal of Applied Management and Technology, 6(3), 30-44.
Evans, L. and Guthrie, G., 2006. A Dynamic Theory of Cooperatives: The Link between Efficiency and Valuation. Journal of Institutional and Theoretical Economics, 162 (2), 364-383.
Fernandez, S., & Moldogaziev, T. 2013. Employee empowerment, employee attitudes, and performance: Testing a causal model. Public Administration Review, 73(3), 490-506.
Gattiker, T. F., Chen, D. and Goodhue, D. L., 2005. Agility through standardization: A CRM/ERP application. Bendoly, E. and FR Jacobs (2005). Strategic ERP Extension and Use, Stanford University Press, Stanford, 87-96.
Ghafuri, P., Farhadi, A., and Mansouri, A., 2014. Relationship between intellectual capital and organizational agility with mediatory role of employee empowering in service sector (Case Study: Karafarin Insurance Company). International Journal of Economy, Management and Social Sciences, 3(12), 11-15. (In Persian)
GhalichKhani, R. D., and Hakkak, M., 2016. A Model for Measuring the Direct and Indirect Impact of Business Intelligence on Organizational Agility with Partial Mediatory role of Empowerment (Case Study: Tehran Construction Engineering Organization (TCEO) and ETKA Organization Industries. co). Procedia-Social and Behavioral Sciences, 230, 413-421. (In Persian)
Gilaninia, S., 2012. Determine the Effectiveness of Assertiveness Training on Student Achievement and Happiness. Journal of Basic and Applied, Scientific Research, 2(1), 141-144.
Goodwin, C., 2018. Co-operative action. New York, NY: Cambridge University Press. Maskell, B. (2001). The age of agile manufacturing. Supply Chain Management: An International Journal, 6 (1): 5-11.
Habibi, L, Falahati, M., 2004. Investigating and identifying the success factors of the proposal system (with emphasis on the public sector), Commercial Reviews, 23, 83-88. (In Persian)
Heydari, M., 2013. Investigating the multiple relationships between organizational learning, organizational agility features, organizational excellent empowerment based on the views of faculty members of Isfahan public universities. Isfahan University, Faculty of Psychology and Educational Sciences, PhD thesis. (In Persian)
Horabadi Farahani, A., and Salimi, F., 2015. The Study of the Relationship between Employees’ Empowerment and Organizational Agility: A Case Study in Azarab Industrial Company. European Online Journal of Natural and Social Sciences: Proceedings, 4(1 (s)), 1067. (In Persian)
Idris, A., See, D., and Coughlan, P., 2018. Employee empowerment and job satisfaction in urban Malaysia: Connecting the dots with context and organizational change management. Journal of Organizational Change Management, 31(3), 697-711.
Iranzadeh, S., and Mahmoudi, M., 2010. Recognition and evaluation of organizational culture in the Denison’s Model, Forouzesh Publications. (In Persian)
Jackson, S. E., 1983. Participation in decision making as a strategy for reducing job-related strain. Journal of Applied Psychology, 68(1), 3-19.
Jahanian, R., 2009. Collaborative Management and a New Approach in the Administration of Organizations. Sarafraz Publications. (In Persian)
Janssen, L., 2010. Organizational agility in an institutional context. Supervisors: drs. MCP Nijssen and prof. dr. J. Paauwe.
Kirkman, B.L. and Shapiro, D.L., 2001. The impact of team members’ cultural values on productivity, cooperation, and empowerment in self-managing work teams. Journal of cross-cultural psychology, 32(5), 597-617.
Lee, O. K., Sambamurthy, V., Lim, K. H., and Wei, K. K., 2015. How does IT ambidexterity impact organizational agility?. Information Systems Research, 26(2), 398-417.
Li, X., & Holsapple, C. W. 2018. Entrepreneurial Work Design for Organization Agility. Journal of Management Policy and Practice, 19(3), 35-49.
Maskell, B., 2001. The age of agile manufacturing. Supply Chain Management: An International Journal, 6 (1): 5-11.
Matthiae, M., and Richter, J., 2018. Industry 4.0-Induced Change Factors and the Role of Organizational Agility. Muduli, A., 2017. Workforce agility: Examining the role of organizational practices and psychological empowerment. Global Business and Organizational Excellence, 36(5), 46-56.
Nasrollahi, Z, Push Duzbashi, H., 2017. Estimation of Air Pollution Caused by the Traffic of Public Urban Vehicles in Yazd. Journal of Environmental Science and Technology. (In Persian)
Nikbakht, M., Nawabakhsh, M., Jadidi, L and Fakhimi, A, 2014. Empowering human resources to improve organizational agility, 2nd National Conference on Industrial Engineering and Systems, Islamic azad university, Najafabad branch, 25-26. (In Persian)
Oloko, M., & Ogutu, M. 2017. Influence of power distance on employee empowerment and MNC performance: a study of multinational corporations in Kenya.
Overby, E., Bharadwaj, A. and Sambamurthy, V. 2006. Enterprise agility and the enabling role of information technology. European Journal of Information Systems, 15, 120-131.
Parkhurst, J. M., Price, G. J., Sharrock, P. J., and Moore, C. J. 2013. A visual patient feedback device using optical surface measurement for the cooperative management of setup and body dynamics during radiotherapy. Biomedical Signal Processing and Control, 8(6), 596-602.
Qin, R. and Nembhard, D. A. 2010. Workforce agility for stochastically diffused conditions—A real options perspective. International Journal of Production Economics, 125, 324-334.
Qiu, G., and Li, L. 2018. Key factors to annual investment in public transportation sector: The case of China. Transportation Research Part A: Policy and Practice, 107, 1-19.
Ranjbar, Rahim., 1998. Evaluation of participatory management on the effectiveness of employees at Behran Oil Company, Master’s Degree, Faculty of Administrative and Economic Sciences, University of Isfahan. (In Persian)
Rahmati, Z., 2011. The Relationship between Collaborative Management and Empowerment with Employees’ Productivity of Rafsanjan’s Pistachio Company in 2011” Marvdasht Islamic Azad University, Faculty of Science Educational and Psychology. (In Persian)
Rezaei Ali Babaloo, H, Hazrati, M, Jamaati, Sh., 2015. Investigating the Relationship of Cooperative Management with Justice Perception and Empowerment of Employees of Supportive Institutions (A Case Study of Imam Khomeini Relief Committee in Ardabil Province). Fourth National Conference on Economics, Management and Iranian Islamic Culture, Ardebil, Iran. (In Persian)
Rezaei Ali Babaloo, H, Hazrati, M, Jamaati, Sh; 2015, Investigating the relationship between participatory management and the ability of support staff, Fourth National Conference on Economics, Management and Iranian Islamic Culture, Ardebil, Iran. (In Persian)
Seo, D. and La Paz, A. I. 2008. Exploring the dark side of IS in achieving organizational agility. Communications of the ACM, 51, 136-139.
Sharifi, H. and Zhang, Z., 2001. Agile manufacturing in practice-Application of a methodology. International Journal of Operations and Production Management, 21, 772-794.
Sofijanova, E. and Zabijakin-Chatleska, V., 2013. Employee involvement and organizational performance: evidence from the manufacturing sector in Republic of Macedonia. The International Scientific Conference “Business and Regional Development”. Trakia University, Bulgaria.
Tallon, P. P., Queiroz, M., Coltman, T., and Sharma, R. 2018. Information technology and the search for organizational agility: A systematic review with future research possibilities. The Journal of Strategic Information Systems.
Teece, D., Peteraf, M., & Leih, S. 2016. Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35.
Tolouei FAR, M. 2011. A Study of Relationship between Collaborative Management and Psychological Empowerment of the General Office’s Employees of the Health Services in Tehran Province. Payame Noor University, Faculty of Humanities. (In Persian)
Van Oosterhout, M., Waarts, E. and Van Hillegersberg, J. 2006. Change factors requiring agility and implications for IT. European Journal of Information Systems, 15, 132-145.
Yaghoubi, N. M., Kord, B., and Azadikhah, O. 2011. Assessing organizational agility via fuzzy logic. International Business Research, 4(3), 135-144. (In Persian)
Zimmerman, M. A. 1990. Taking aim on empowerment research: On the distinction between individual and psychological conceptions. American Journal of community psychology, 18, 169-177.
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