Introduction to the Special Section: Tourism & Leisure
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Published
11-01-2021
Inés Küster
https://orcid.org/0000-0002-8688-9175
Abstract
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How to Cite
Küster, I. (2021). Introduction to the Special Section: Tourism & Leisure. Cuadernos De Gestión, 21(1), 91–92. https://doi.org/10.5295/cdg.201414ik
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References
Chen, R., Zhou, Z., Zhan, G., & Zhou, N., 2020. The impact of destination brand authenticity and destination brand self-congruence on tourist loyalty: The mediating role of destination brand engagement. Journal of Destination Marketing & Management, 15, 100402.
Han, H., Kim, W., & Hyun, S. S., 2011. Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry. International Journal of Hospitality Management, 30(3), 619–629. doi:10.1016/j.ijhm.2010.11.006
Jeaheng, Y., Al-Ansi, A., & Han, H., 2020. Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty. Journal of Hospitality Marketing & Management, 1-25.
Rather, R. A., Tehseen, S., Itoo, M. H., & Parrey, S. H., 2019. Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty: An empirical study in the hospitality sector. Journal of Global Scholars of Marketing Science, 29(2), 196-217.
Han, H., Kim, W., & Hyun, S. S., 2011. Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry. International Journal of Hospitality Management, 30(3), 619–629. doi:10.1016/j.ijhm.2010.11.006
Jeaheng, Y., Al-Ansi, A., & Han, H., 2020. Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty. Journal of Hospitality Marketing & Management, 1-25.
Rather, R. A., Tehseen, S., Itoo, M. H., & Parrey, S. H., 2019. Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty: An empirical study in the hospitality sector. Journal of Global Scholars of Marketing Science, 29(2), 196-217.
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