About the Journal

Until further notice, original manuscripts should be submitted, following the Manuscript Submission Guidelines on the Management Letters/Cuadernos de Gestión website (https://ojs.ehu.eus/index.php/CG), in MS Word format to the following e-mail address: revista.cuadernosdegestion@ehu.eus.

And not through OJS, which is not yet operative for submissions.

Management Letters/Cuadernos de Gestión is a six- monthly publication dedicated to academic papers on Business Economics, theoretical and empirical peer-reviewed articles. It was founded in 1985 by the Institute of Applied Business Economics at the University of The Basque Country (UPV / EHU). It has consistently published articles combining scientific accuracy with useful proposals and prescriptions for improvements in business management. The scientific knowledge areas include Finance, Accounting, Business Administration, Marketing and Markets Research and Human Resources, open also to other fields as long as these contribute significantly to addressing problems in business management.

It is regularly indexed in the following databases: SCOPUS, Emerging Sources Citation Index (ESCI), DOAJ, e-revist@s, Latindex, Redalyc, Dialnet, Open Science Directory, EBSCO Publishing, among others. Management Letters/Cuadernos de Gestión is classified as an excellent journal by the Spanish Foundation for Science and Technology (FECYT), which belongs to the Spanish Ministry of Economics and Competitiveness.


Current Issue

Published: 16-04-2026

Articles

Developing and validating a scale to assess customer experience during the order fulfillment process in the e-commerce context

Natalia Kravchenko, Vera Butkouskaya, Olga Oyner, Anita Nanda
Abstract 324 | PDF Downloads 298

Page 7-21

From Click to Visit: The Role of eWOM in the Choice of Spa Tourism Destinations under Information Acceptance Models

Alberto Azuara-Grande, José Ramón Sarmiento-Guede, José Antonio Fraiz-Brea
Abstract 212 | PDF Downloads 142

Page 39-55

The Impact of Quality of Financial Information on the Decline of Food Manufacturing Companies in the European Union

Masidivinga Landu, Jorge H. Mota, Ana Maria Bandeira, António Carrizo Moreira
Abstract 145 | PDF Downloads 78

Page 73-89

Analysis of forgotten incidences on knowledge transfer and management skills in Tunja SME’s

Fabio Blanco-Mesa, Karen López-Rodríguez, Jheisson Abril-Teatin, Ernesto León-Castro, Dianny Fernandez-Samaca
Abstract 245 | PDF Downloads 87

Page 91-107

Systematic literature review on the impact of multifunctional training on organizational resilience

Sofía García-Manglano, Julien Maheut, Julio Juan Garcia-Sabater, Angel Ruiz
Abstract 208 | PDF Downloads 138 Supplementary File Downloads 0

Page 109-124